Shipping policy
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Courier details
For all shipments, Royal mail 2nd class for UK purchases and Roya mail international tracker services are used.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURN POLICY
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations. But please contact me if you have any problems with your order.
Conditions of returns and refunds
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
